Payment Policy
Payment Methods
At Arnhem Business Reads, we offer secure and convenient payment options for your business book purchases:
PayPal
When placing an order with PayPal:
- You will be redirected to the secure PayPal payment page
- Log in with your PayPal username and password to confirm payment
- Your order will be shipped to your PayPal address
- Please ensure your PayPal shipping address is correct before completing the transaction
Credit/Debit Cards
We accept direct credit/debit card payments through PayPal's secure payment gateway:
- No PayPal account required
- Click "Pay with Debit/Credit Card" at checkout
- Enter your card information on PayPal's secure payment page
- Supported cards: Visa, MasterCard, American Express
Transaction Security
Your security is our priority. All payment transactions are protected by:
- SSL encryption for all payment data
- PCI DSS compliance for card processing
- Secure payment processing through PayPal's trusted platform
- Regular security audits and updates
Order Processing
Understanding our order processing system:
- Orders are processed during business hours (Monday - Friday, 9:00 AM - 8:00 PM EST)
- Weekend orders are processed the next business day
- Order confirmation emails are sent immediately after successful payment
- Shipping confirmation with tracking information follows within 24 hours
Currency and Pricing
Important information about our pricing:
- All prices are in Canadian Dollars (CAD)
- Prices include applicable GST/HST
- International orders may incur additional fees or taxes
- Currency conversion rates are determined by your payment provider
Payment Issues
If you experience any payment-related issues:
- Contact our customer service team at info@arnhembusinessschool.com
- Call us at +1 613-928-1212 during business hours
- Visit our store at 4 Lorry Greenberg Dr Unit 6, Ottawa, ON K1G 5H6, Canada
- Use our contact form for non-urgent inquiries
Policy Updates
Please note:
- This payment policy may be updated periodically
- Changes will be posted on this page
- Significant changes will be communicated via email to registered customers
- Continued use of our services implies acceptance of any changes
Questions?
For any questions about our payment policy, please contact us:
- Email: info@arnhembusinessschool.com
- Phone: +1 613-928-1212
- Address: 4 Lorry Greenberg Dr Unit 6, Ottawa, ON K1G 5H6, Canada