Returns Policy

Return Period

At Arnhem Business Reads, we maintain a 30-day return policy from the date of delivery. After this period, we regrettably cannot offer refunds or exchanges. We strive to ensure your satisfaction with every purchase and maintain the highest quality standards for our business literature collection.

Eligible Returns

We accept returns on products that:

Non-Returnable Items

The following items cannot be returned:

Refund Process

  1. Once we receive your return, our team will inspect the item(s)
  2. You will receive an email notification about the status of your return
  3. If approved, your refund will be processed to your original payment method
  4. Please allow 5-10 business days for the refund to appear in your account

Please Note: Shipping costs are non-refundable. Return shipping costs must be covered by the customer unless the return is due to our error.

Return Instructions

  1. Contact our customer service team at info@arnhembusinessschool.com to initiate your return
  2. Package your item securely in its original packaging if possible
  3. Include your order number and return reason
  4. Ship the item to:
    Arnhem Business Reads
    4 Lorry Greenberg Dr Unit 6
    Ottawa, ON K1G 5H6
    Canada

Damaged or Incorrect Items

If you receive damaged or incorrect items:

  1. Contact us within 48 hours of receipt
  2. Provide photos of the damage (if applicable)
  3. We will arrange for return shipping at our expense
  4. A replacement will be shipped or a full refund issued including original shipping costs

Contact Information

For any questions about returns or refunds, please contact us:

Policy Updates

We reserve the right to modify this policy at any time. Changes will be posted on this page with an updated revision date. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.